![]() Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: To get help, Lisa, go to the Adobe InDesign forum, and post your issue there. These have not worked, I have work that needs to be completed urgently. The same file seems to be the root of the same issues on Mac OS. On the activity monitor something called Adobe Illustrator Web Content takes 100 CPU I installed and reinstalled the app. As Adobe has moved its software to Creative Cloud subscription services, the ways we install and update our software have. If the above steps don't work, unfortunately, your only recourse will be to contact Adobe support directly. Download and install the Adobe Creative Cloud Desktop app from.Run the Adobe Creative Cloud Cleaner Tool. ![]() Delete the same ServiceConfig.xml file above (this may ask for elevation on Windows). ![]() If that doesn't work, a full uninstall/reinstall has been demonstrated to work: ![]() If that's the case, follow the steps here under "Enable Apps panel retrospectively using the ServiceConfig.xml file" and restart the CC Desktop app. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. the versions intended largely for lab use that do not require a Creative Cloud login to activate) suppress the Apps tab from being visible in the CC Desktop app. The serialized versions of the Adobe Creative Cloud installers (i.e. ![]()
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